Book the appointment
The patient or staff member will need to book the appointment via the appointments tab.
You can read how to do this on this guide.
Note: The email address input into the patient booking form is the same email address that the patient will need to login to HotHealth with.
This also applies to the staff member. The email saved in the staff profile should be the one connected to the login.
Join the video conference meeting
The patient and staff member will be able to access the video appointment 5 minutes prior to the scheduled start of the appointment.
Make sure both users are logged in.
Go to the appointments tab.
Click on the upcoming appointment.
You can also click the link in the reminder email to go straight to the appointment page.
Click Join Teleconsultation