The Referral Workflow:
To manage the referral workflow, first you must open the Admin Configuration window, this can be done by clicking on the User Profile Icon located on the top right of screen.
From the drop down menu, then select Admin Configuration.
From this page, you can select "Settings" from the grey side panel on the left.
From the drop down menu, then select the "Referral work flow" option.
You have now changed the referral workflow of a tenant!
Please Note: Making a mistake when entering a value can cause the workflow to behave unexpectedly, therefore it should not be edited without proper knowledge.