Before You Start
New referrals are processed in MC+ through a set workflow pattern, starting from the initial assigning of a referral to a team, to the communication of a referral to the GP.
This workflow pattern is initially outlines and shown to users within the MC+ home screen as seen below.
This referral workflow follows multiple steps that ultimately result in the closing of a referral.
A typical, extended referral workflow in MC+ can be shown below.
This workflow is set by default but can be adjusted within the admin configuration screen.
To learn how to do this, read our "Admin Configuration - Referral Workflow Management" user guide.
For other guides on how to process the referral workflow, visit our Referral Workflows section.